ACTUALIZACIÓN SOBRE EL HURACÁN SIMÓN

UN MENSAJE PARA NUESTROS HUÉSPEDES

Estamos preparados y seguimos de cerca la trayectoria de Simón.

Se prevé que el huracán Simón pase cerca de la Bahía de Banderas el domingo 11 de octubre. En Vidanta Vallarta-Nuevo Nayarit hemos tomado las medidas necesarias y nuestro equipo permanece atento al bienestar de todos nuestros huéspedes. Continuaremos siguiendo de cerca su trayectoria y compartiremos cualquier información relevante a través de este espacio. Agradecemos su confianza, apoyo y paciencia. Significa mucho para todos los que formamos parte de Vidanta.

 · HORA DEL CENTRO DE MÉXICO

Sus vacaciones están protegidas. Consulte a continuación la información correspondiente a su estancia.

HUÉSPEDES EN EL RESORT

Gracias por estar con nosotros.

Su seguridad es nuestra prioridad. Estamos a su disposición y compartiremos directamente en el resort cualquier información relevante.

NO ES NECESARIO LLAMAR

Arriving October 10 to 13

Travel when it feels right for you.

Please confirm your flight with your airline before you leave home. If you would rather not travel now, we'd love to welcome you at no additional cost, in whichever way suits you best:

  • Vallarta, a little later: select new dates for travel over the next 12 months.
  • Vidanta Riviera Maya: enjoy the turquoise waters of the Mexican Caribbean, with the same Vidanta care you know and love.
  • Our other destinations across Mexico: choose between Los Cabos, East Cape, Mazatlán, Acapulco and Puerto Peñasco.

Simply email us your preference and our team will take care of the rest.

Email us your preference

By email, no call needed

Arriving October 14 or later

Your reservation is safe with us.

There's nothing you need to do today. We'll reach out personally if anything about your stay changes.

No call needed

Robbie Williams · October 27

Your tickets remain valid.

There is no change to announce today. If anything changes, every ticket holder will hear from us by email.

No call needed

Vidantaworld Mexico Open

Your tickets and hospitality remain valid.

There is no change to announce today. If anything changes, every ticket holder will hear from us by email.

No call needed

Booked through an agency or travel site

Your agency can help you fastest.

Our travel partners have our flexible options, so please contact the company you booked with for any change.

Contact your agency

We're here for you

We're always happy to hear from you.

You're welcome to call or email us at any time. For the next few days, our phone lines are operating with limited capacity while our team focuses on the most urgent requests. If yours can wait, we kindly ask that you reach out a little later. Thank you for helping us take care of everyone.

Official updates are posted only on this page at Vidanta.com and on our verified social accounts. We will never ask for card details or payment by WhatsApp, social media, or an unexpected call.